Retention, built into WhatsApp

Keep them
coming back.

Most businesses pour everything into getting new customers. Boomo helps you keep the ones you already have — quietly, automatically, right inside WhatsApp.

Book a demo See how it works
No app to download Set up in 5 minutes Made with love in Kerala
A warm, premium Kerala café interior
Visit recorded
Anand · 4th time this month
Free coffee7 / 10 visits
3 more visits to a free coffee ☕
A modern premium salon interior
Visit recorded
Neha · 3rd time this month
Free hair spa6 / 10 visits
4 more visits to a free hair spa ✨
A premium car wash with foam detailing
Visit recorded
Vishnu · 5th time this month
Free wash9 / 10 visits
1 more visit for a free wash 🚗
The real reason

Why businesses lose customers

You don't know when. And you never get the chance to bring them back.

A café customer alone with their phone and coffee

Customers don't feel valued

A good experience alone isn't enough. Customers return when they feel appreciated.

A cup of coffee on a café counter

There's no reason to return

Without meaningful rewards or progress, every visit feels like starting over.

A phone beside a coffee cup with no notifications

Someone else gets their attention

Businesses that consistently engage customers stay top of mind.

An empty chair inside a café

Customers disappear quietly

By the time you notice they're gone, they've already become someone else's regular.

How Boomo works

Three steps. No friction.

From a single scan to stronger customer loyalty.

A customer scanning a Boomo QR stand inside a Kerala café
STEP 01

Customer scans QR

One quick scan at checkout. No app. No signup.

WhatsApp showing a Boomo loyalty card with rewards
STEP 02

WhatsApp updates instantly

Customers instantly receive their updated loyalty card and rewards inside WhatsApp.

Customers returning to a café together
STEP 03

Comes back again

Customers return to complete rewards and unlock the next one.

No app to download. Everything happens on WhatsApp.
Boomoboomo
Your retention engine

Everything that brings them back.

Not a dashboard to manage — a quiet engine that turns first visits into regulars.

Stamp based loyalty

A digital stamp card they'll never lose

Every visit adds a stamp inside WhatsApp. Customers watch their card fill up — and come back to complete it.

  • Auto-stamped on every visit
  • Rewards at 3, 5, 10 & 20 visits
  • No paper, no apps to lose
Coffee Club 6 / 10
4 more visits → free coffee ☕
Smart insights

Know who's loyal and who's slipping away

Boomo turns every visit into clear numbers — repeat rates, top customers, and who hasn't been back in a while.

  • Repeat-visit & retention trends
  • Spot dormant customers early
  • See what actually brings them back
Repeat rate
62%
Visits this week
418
Repeat visits up 24% this month
Auto reminders

Bring quiet customers back automatically

Haven't seen someone in a while? Boomo sends a warm, timely nudge on WhatsApp before they're gone for good.

  • Triggers when a regular goes quiet
  • Friendly "we miss you" offers
  • Fully automatic — set it once
B
Brew & Co.
online
We miss you, Anand!
It's been a while. Here's 20% off your next coffee — see you soon?
Claim offer
10:12 AM
WhatsApp campaigns

Reach every customer where they already are

Launch offers, new items and festival specials straight to WhatsApp — read in minutes, not buried in an inbox.

  • Broadcast to all or a segment
  • 90%+ open rates on WhatsApp
  • See who opened and came back
B
Brew & Co.
Broadcast · 312 customers
☕ Weekend special!
Buy 1 get 1 free on all cold brews, Sat & Sun. Show this message at the counter.
Read by 287
8:00 AM
Referrals & gamification

Turn regulars into a growth engine

Streaks, progress and friend invites make coming back feel like a game worth winning — and bring new faces in too.

  • Visit streaks that build habits
  • Reward friends who refer friends
  • Badges & milestones to chase
5-visit streak!
ANRNaseeb invited 3 friends — +2 rewards earned
New

Google Review Rewards

Turn happy customers into public reviews. Reward people when they share their experience on Google — and watch your rating climb.

Visits WhatsApp Google review Reward
Encourage genuine reviews — real visits, real feedback. Never bought.
B
Brew & Co.
online
Thanks for visiting Brew & Co. ☕
Loved it? Leave a quick Google review and unlock a free coffee on your next visit.
Leave a review
9:41 AM
Google rating
4.24.7
+38 genuine reviews this month
Industries

Built for your business

From cafés to car washes — Boomo works for any neighbourhood shop that values repeat customers.

Café / Coffee bar WhatsApp loyalty by Boomo

Café / Coffee bar

Turn one-time coffee visitors into loyal regulars with WhatsApp-based rewards and automated check-ins.

Learn more
Car Wash WhatsApp loyalty by Boomo

Car Wash

Build a loyal car wash customer base with automated reminders and reward programs delivered via WhatsApp.

Learn more
Salon / Beauty WhatsApp loyalty by Boomo

Salon / Beauty

Keep your salon chairs full by turning walk-ins into booked-in-advance regulars through WhatsApp engagement.

Learn more
Restaurant WhatsApp loyalty by Boomo

Restaurant

Fill seats with returning diners using WhatsApp loyalty programmes and targeted re-engagement campaigns.

Learn more
Bakery WhatsApp loyalty by Boomo

Bakery

Turn occasional bakery visitors into daily regulars with sweet rewards and timely WhatsApp nudges.

Learn more
Juice Shop WhatsApp loyalty by Boomo

Juice Shop

Make your juice shop the go-to spot by rewarding repeat visits and engaging customers on WhatsApp.

Learn more
From the blog

Growing your regulars

Practical ideas on customer retention for local shops.

View all posts
Why your regulars quietly stop coming back — Boomo blog
Retention

Why your regulars quietly stop coming back

The real reasons loyal customers drift away — and the small signals that warn you before they're gone.

Jun 18, 2026 5 min read
5 WhatsApp messages that bring customers back — Boomo blog
WhatsApp

5 WhatsApp messages that bring customers back

Copy-and-paste templates for reminders, offers and win-backs that actually get read and acted on.

Jun 11, 2026 4 min read
How small shops earn more Google reviews — Boomo blog
Reviews

How small shops earn more Google reviews

A simple, genuine way to turn happy customers into 5-star reviews — without ever buying a single one.

Jun 04, 2026 6 min read
FAQ

Got questions? We've got answers.

Everything you need to know about Boomo and how it works.

Boomo is a WhatsApp-first loyalty and retention platform for neighbourhood shops. It helps you track visits, reward regulars, and bring customers back automatically — without requiring them to download any app.

Each customer gets a unique QR code. When they visit your shop, they simply scan it at the counter. That's it — no typing, no signup, no app. The visit is recorded instantly, and their loyalty card updates right inside WhatsApp.

No. Everything happens inside WhatsApp, which your customers already use every day. They scan a QR code at your shop, and their loyalty card, rewards, and updates all arrive as WhatsApp messages. There is nothing to install.

Boomo is free to get started. You only pay as you grow, with plans that scale with the number of active customers. Contact us for a personalized demo and we will walk you through the pricing that fits your business.

Boomo is built for neighbourhood shops — cafés, bakeries, juice shops, salons, car washes, restaurants, and any local business where customers return regularly. If you run a shop where loyalty matters, Boomo is for you.

Most businesses are up and running in under 5 minutes. You just need to print your QR code, set your rewards, and you are ready to go. Our team is available to help if you need any assistance during setup.

Start today

Your regulars are
worth keeping.

Stop losing customers quietly. Start building relationships that bring them back — one visit at a time.

Book a demo Chat on WhatsApp +919995768540
Chat on WhatsApp+919995768540